
Jesters Flat
Frequently Asked Questions
Everything you need to know before your visit. Tap a question to see the answer.
Booking & payment
Do I need to make a booking?
Yes, bookings are essential so we have time to prepare the horses for you.
How do I make a booking?
There are a few ways to book:
- Book online through the Book a Ride button, which shows live dates and availability and takes secure payment. Gift vouchers can be purchased here too.
- Fill in the enquiry form on the Contact page.
- Email bookings@jestersflat.com.
- Call us on 08 9757 4562. If the phone is unattended, leave a clear message with your phone number.
Do you offer gift vouchers?
Yes, and you can buy one for any of our rides. The easiest way is through The Store, where every ride you can gift is listed in one place. Pick the ride, then press Buy Gift Card on the booking page that opens.
Vouchers are valid for three years, and the person you give it to picks their own date and books it themselves when it suits them.
Can I book a private tour?
Yes. We can arrange a private ride just for you, with more flexibility than a general tour. It is $165 per person for one hour. Private tours are not available over school holidays or other peak periods, so just ask us in advance.
Do you offer a concession discount?
We do not generally accept companion or other concession cards, but we can offer a 10% discount in their place. Please request this in writing by email to bookings@jestersflat.com before you book.
How can I pay?
We have EFTPOS and accept most cards, except American Express.
What is your cancellation and refund policy?
Please let us know of any cancellation or change at least 48 hours before your booking. Cancelling more than 48 hours before is charged 25%, and less than 48 hours is charged 100% (with a credit voucher towards a future ride where possible). Full details are on our Cancellation Policy page.
Riders & suitability
What is the minimum age to ride?
Generally 10 years for an escorted trail ride. Some rides have a higher minimum (the Boranup Forest Ride is not suited to under 15s), so please check the individual tour details.
Is there a weight restriction?
As a guide, the maximum is around 90kg. If you are over this, please call us to discuss rather than assuming you cannot ride. We make exceptions for very experienced riders, and can often help if you are a little over but fit and healthy. This also applies if you are very petite and would like a smaller horse.
Do we trot or canter on the rides?
It depends on the ride, and the pace for each one is shown on its ride page. Some rides walk, trot and canter; some walk and trot; several are mostly at a walk with a short trot section that you can opt out of, staying at a walk the whole way if you prefer. The Introduction to Horse Riding is walk only, and Horse Connect is a led ride for small children.
Cantering is always at the tour guides' discretion and will not be offered wherever they judge it is not safe. We never gallop on any ride.
How do I know what my experience level is?
We have a simple guide to help you judge your own level. See When choosing a horse ride.
Will you teach me to ride?
Every ride starts with a pre-ride briefing, but it is a safety briefing rather than a riding lesson. It covers enough to set you up to safely enjoy a trail ride, and our guides follow the instruction and safety protocols set down by Horse Safety Australia. Learning to ride properly takes years of instruction, so we set out to get you safe and comfortable rather than to teach you to ride in one session.
Can a young child ride on the same horse as an adult?
No. For safety, we only allow one rider per horse, so there are no tandem rides.
Do you do pony leads for young children?
Our trail rides are for children 10 and over. For younger children, our Horse Connect sessions are a gentle, ground-based way to meet and connect with our horses, with a little pony lead at the end. Suitable from age 4; get in touch about children under 10 and we will help you find the right experience.
On the day
What should I wear?
Wear a comfortable long sleeve top, long trousers and enclosed shoes. We supply helmets (which must be worn when riding), boots and socks if needed, fly veils and wet weather oilskins, plus insect repellent and sunscreen if required. We also have hot showers, so feel free to bring a change of clothes and a towel.
What happens in wet weather?
We ride in all conditions except dangerous weather, and have wet weather jackets available on the day. If the weather is dangerous (for example a storm with thunder and lightning) we will try to reschedule, and if that is not possible the ride is cancelled with a credit voucher or refund. This is covered by our Cancellation Policy.
Is there somewhere for non-riders to wait?
Yes. There is a clubhouse with a lounge, books, games and children's activities, plus a treehouse, a cubby house and a sandpit. You are also welcome to go bushwalking and bird watching in the surrounding bushland.
How far is Jesters Flat from Margaret River?
About 20 minutes' drive (18km east), at 1549 Rosa Brook Rd, Rosa Brook. There is limited mobile reception on the way out, so check your directions before you leave town.
Cellar door & wine
Are you open over Christmas?
We are closed from 21 to 28 December inclusive, and on New Year's Day. We are open as usual either side of that, and there are rides running on 29 and 30 December and from 2 January.
What are the cellar door opening hours?
The cellar door is open daily from 10am to 4pm for tastings, closed Good Friday, Christmas Day, and before noon on ANZAC Day.
Do you sell wine?
Yes. We produce our own estate Sauvignon Blanc and Cabernet Sauvignon. Enjoy a tasting after your ride, or order online through The Store. You must be 18 or over to purchase.
Stay & multi-day treks
Is there accommodation on site?
We have luxury bell tents used on our multi-day horse riding treks. They are part of the trek rather than separate accommodation, so are not available to hire on their own. For other nearby options, contact the Margaret River visitor centre at margaretriver.com.
Do you offer multi-day treks?
Yes. We run multi-day treks such as overnight campouts and farmhouse treks, with glamping included. Get in touch for upcoming dates.
The Store
How much is delivery?
Shipping is a flat $10 within Australia, and free on orders over $100. Orders are sent by Australia Post and usually arrive within 5 to 10 working days.
What is your returns policy?
We will organise return postage for faulty or incorrect items, returned unused and in their original condition. To arrange a return, contact thestore@jestersflat.com.au. See our Returns Policy for details.
Horses & the farm
Can I buy a horse at Jesters Flat?
Yes. We have an Australian Stock Horse stud and sell horses from time to time. 2026 is our final year of commercial breeding. Email info@jestersflat.com.au or call 08 9757 4562 for the latest.
Do you offer agistment?
No, we do not offer agistment.
Do you have public liability insurance?
Yes, we have comprehensive public liability insurance covering riding on our horses anywhere in Australia. We still recommend you have your own personal accident and/or travel insurance.
How accessible is your venue?
We aim to provide an accessible horse riding experience to as many people as possible. Please contact us to discuss your needs.
What do you do for sustainability?
Jesters Flat is Eco Certified through Ecotourism Australia's certification program (recognised by the Global Sustainable Tourism Council), reflecting our commitment to sustainable, nature-based tourism, our community and protecting wildlife.
